Existing Problems
There wasn’t just one, there were many. To begin, with so many customers, their site wasn’t stable or performed as desired. There was no load-balancing or fail-over set up and the site went down often. The site was built many years earlier and was still on DNN 5. They didn’t have a way to easily show all the members in real-time what the energy usage and availability was, their forms allowed dirty data into their system, which wasn’t integrated with their Oracle back-office system. With hundreds of pages of information, they needed a way to organize it all so their members could easily find information, get advice and pay their bills.
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Our Solutions
Clarity first started with a network design, specifying the hardware, load-balancers, fail-over and backup strategies. Next came updating to the latest version of DNN. Clarity designed the sitemap, lead by a customized mega menu and secondary menuing for clear navigation. An updated design and customized template, which was a custom-built mobile responsive design, to serve their many mobile users. Then came hundreds of custom modules and forms: an interactive mapping tool to display energy usage and available energy stores, forms validation to improve data quality, an Oracle integration so the forms data could be pushed in real-time to the back-office system, and much more. A big piece of the site was their blog and FAQ, since they are the primary communication methods used with the cooperative.
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