BILLING MADE EASY
Make the eCommerce Aspect Easy
What’s the most efficient way to get patients to pay outstanding bills? Make it as easy as possible for them. A HIPAA mobile app can help.
Even opening an envelope, tearing out and writing a check, finding a stamp, and dropping it by the post box can be that “one more thing” in someone’s day that makes them ignore a bill for months. Similar problems can present themselves if your billing system is separate from the patient portal; the patient who remembers their password to get test results won’t care if they forget the password for the HIPAA-compliant medical billing software.
That’s where patient portal development in. Portals can bring together every aspect of your eCommerce business—an “omnichannel” approach—whether each piece of software was implemented at the same time or many years apart. It doesn’t matter what company made the software, we can pull it all together for a seamless patient experience. That experience is true from a functional as well as a design perspective.
Think of this: If the “pay your bill” button is just as easy to click as the “see test results” button, you’ve reduced the barrier to entry. This is true whether they’re using your HIPAA-compliant website or a healthcare app. Having eCommerce billing behind a patient portal also makes it easier to send billing reminders from a single, trusted source.