Existing Problems
Sourcemark had a number of issues that they wanted to solve. The biggest was that they had many needs, from different sites and applications, but didn't have a robust platform that could support their disparate environment. The wanted a new eCommerce storefront for their medical products, yet be able to take requests for custom quoted pricing. They also needed to be able to have a platform designed for extensibility to handle many custom EDI connections to their vendors, which implies the addition of split and drop-shipping. The platform also needed to be able to be scoped to specific roles. This would allow nurses to log in and only see the scrubs for nurses, etc. Finally, they wanted a companion mobile application linked to the eCommerce store, so users could view and check on their orders.
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Our Solutions
Clarity started with a new custom design, that could not only be used for the storefront, but carry into the company's other portals and mobile app. The eCommerce platform selected was Clarity eCommerce, as it's designed to be customized and extended. The integration platform is Clarity Connect, which will be used as the vendors are onboarded. Finally, Clarity has a companion mobile application that will be extended in Phase II of the project to meet the client's needs. Clarity used their quoting module to swap out checkout for custom quotes. Quotes get forwarded to sales, where they can edit and process them, which notifies the user of the finalized quote. They can log into their storefront dashboard and view all submitted quote requests. A custom import module allows Sourcemark to update or upload many products, inventory and pricing in bulk.
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