Existing Problems
The City approached Clarity, as one of the nation’s top DNN experts, looking for a full blown audit of their CMS, network, security strategy, content management for all 270 websites. They routinely broke or crashed their sites with what they thought was common day-to-day edits or upgrades. Often, one site issue would affect or render them all affected. With so many disparate sites, there were thousands of people that needed to be able to edit something on the site, which exposed them to constant stability issues.
Get a Free Quote
Our Solutions
Clarity spent several months of investigation, documenting all of their site, security, internal, training and performance problems. From their, we prioritized and built out an agile sprint roadmap addressing each item, from restructuring the network security and performance planning, to building up a mirror staging environment so edits and upgrades could be staged and tested before pushing to production. Clarity created numerous training videos and user guides, training the trainers so that every organization had both internal and back up resources needed to properly edit and maintain the sites. Finally, Clarity evaluated the user experience and navigation for their sites, and provided a detailed strategy for improving access for all their sites to the city’s residents.
Get a Free Quote