Why Customer Payment Portals Are Essential
As customers increasingly expect a digital-first experience from businesses, many companies are scrambling to catch up, so this could be your competitive advantage.
Customer payment portals and online payment gateways are becoming standard practice for many businesses—except when it comes to invoicing.
Inbound phone inquiries and manual invoice chasing are still the norm for many companies.
But manual invoicing requires significant resources from businesses and can be confusing for customers, who have to keep records of invoice balances, due dates, and payment processes for various bills.
A better solution is to invest in a client payment portal that offers digital invoicing.