Making Customer Orders Easier to Follow with Sales Groups Austin, TX — August 6, 2019 — Clarity Ventures is making complex orders easier to follow with the release of Sales Groups on its CEF eCommerce framework. This new reporting capability works for all eCommerce clients, making it easier to track their transactions from start to end. This is especially helpful when returns occur on a split-shipping order. As an example, let’s say a customer orders four items and requests the order to ship to multiple locations. Then, one of those locations returns one of the items. For the purchaser, a typical eCommerce platform makes it difficult because they have to track the original order, then the multiple order it was split into (since the items were shipped to various locations). Then they have to find the return, return approval, replacement, and the invoice. Unsurprisingly, all this can be challenging and annoying. Clarity solved this problem with Sales Groups. A Sales Group is a historical workflow of every activity attached to an original order. Every split order, separate tracking, invoices, return, quote, etc. can all be viewed from a single click in an easy-to-view report. "This is something that our B2B clients have struggled with for years," said Ron Halversen, VP of Sales and Marketing. "Clarity has done what very few eCommerce platform providers are able to do: link these and to make it easy to follow." “From a technical perspective, sales groups allow the eCommerce platform to associate a master record and children record entities that are used during the sales transaction process,” says Chris Reddic, President and CEO of Clarity. “This helps with consolidated invoices where there is an invoice payment plan. It is also useful for subscription-type models where our client wants to group all the subscription payments, as well as all of the payments that are upcoming. Mechanically, we set up the infrastructure within the database schema and all the business logic to carry these groupings of quotes, invoices, and sales orders throughout the system.” Clarity is dedicated to making its CEF eCommerce platform as simple as possible for its own clients, as well as its customers. For a live demo and to see how Clarity has made tracking complex orders much easier, give us a call or schedule a demo today. About Clarity Clarity Ventures has been serving clients ranging from start-ups to Fortune 500 companies for more than 15 years. Services include integration, B2B eCommerce platforms, web portals, web design and development, and more. Clarity continues to see impressive growth year after year and is on track to become the next "Who's Who" in eCommerce software integration. While remaining lean and mean, Clarity is about to experience another round of growth that will bring on board some of the brightest minds available in the marketplace.