Oracle E-Business Suite Integration

This is always a significant concern for two-way integrations. ecommerce platforms and public-facing storefronts typically have complex security constraints. Clarity has developed a middleware layer called Clarity Connect that allows customers to securely push data to the Clarity Connect middleware that interfaces with Oracle E-Business Suite APIs. This will enable data to go past the company firewalls and isolate the data that needs to be sent and received from the public-facing storefront. Clarity connects dramatically reduces the surface area for a potential security issue and creates an intermediate clearinghouse confirming data is securely pushed and pulled between the internal ERP platform and the external ecommerce storefront.

Due to Clarity's past projects' nature, we have extensive experience with not just the standard UPS, USPS, FedEx, DHL, and other standard carrier integrations for shipping costs and package tracking and returns. We also specialize in helping setup and configure the picklist and label printing, scanning and implementing the physical packing stations, and picking process to improve internal workflows. Clarity provides support for the actual order management and processing of orders for different carriers, working with LTL freight carriers to automate the quotes, pricing, bill of lading setup and processing, obtaining customer-specific pricing, and dynamically providing freight shipment status.

Oracle E-Business Suite instances are usually secure and housed in a different physical location than the public-facing website. Without a middleware layer, this would potentially cause significant lags in data load times and other performance metrics. Clarity Connect enables a rapid load time and intelligent refreshing of the externally facing data to reflect internal updates in real-time. By effectively pushing updates on a real-time basis, details that would otherwise take minutes to load on the site now load within milliseconds as they're cached on the external interface. Specific customer data that needs to be pulled from the ERP system in real-time is pulled in dynamically using AJAX loading techniques to improve performance dramatically.

Many companies operate abroad, but few currently work with fully automated processes for their international transactions. Clarity delivers in domestic taxes and integration with internal ERP tax tables, custom tax tables, and setting up external API integration and offers extensive specialization in international taxes, customs, and duties. Precisely, Clarity delivers customs and duties integration to dynamically pull this information from the Oracle ERP platform or enable third party integration for this component to pull the most up to date customs and duties data in real-time for global payments.

Most mid to large-sized businesses integrate several, if not dozens, of LOB applications to streamline their workflows and get the data where it needs to be. Some clients prefer a simple web interface for their sales teams, such as a CRM or custom sales tool. This allows sales team members to focus just on their quotes and orders.

In addition to Oracle E-Business Suite and other ecommerce integrations, Clarity offers full customization capabilities to integrate other LOB applications tightly. We automate order fulfillment tools, support and ticketing tools, CRM and service tools, email and newsletter/marketing applications, etc. Imagine the sales insight your team would have if they were notified if a client hadn't logged in for more than 90 days if another client was purchasing 150% more than their average monthly purchases and hundreds of other scenarios.

In addition to managing and placing orders, many businesses find their processes run smoothest with a streamlined human interaction to facilitate the process. This can apply to all orders or orders within a specific segment of the business. In either case, Clarity Connect can pull in the Oracle E-Business Suite sales order documents and help streamline the quoting workflow. In addition to helping with notification emails and embedding quotes, an Oracle E-Business Suite Sales Documents integration directly pulls quote status. It allows the ERP system to trigger workflow steps. This reduces the chances of human error. Alternatively, some clients prefer a simple web interface for their sales team. This allows sales team members to focus just on their quotes and orders instead of logging into the ERP system to manage this data. Connect's middleware tool updates your ERP system seamlessly.