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Benefits of MS Dynamics Enterprise eCommerce CRM


enterprise crm software comparison

There are so many types of Enterprise CRM systems out there that it can be hard to know where to start. Below is a comparison of popular Enterprise CRM systems and their features.

MS Dynamics Enterprise CRM

The benefits of Microsoft Dynamics ecommerce integration include its robust customer service functionality, including an extensive ticket tracking system. The only catch is that configuration is difficult and requires an experienced Microsoft Certified Partner.

Oracle Enterprise CRM

Salesforce is a leading CRM provider, which is not only a great sign; it also means that most CRM integration companies can work with it. Benefits include its impressive mobile capabilities. Negatives include an unnecessary amount of user time devoted to performing common functions.

Because of its extremely complex but intuitive business logical, Oracle CRM is one of the best solutions out there for companies with thousands of employees. Unfortunately, it is very expensive and has a much longer implementation time than other CRM solutions.

 

SAP Enterprise CRM

SAP CRM is a solid option for an Enterprise CRM system. Like MS Dynamics, it contains a number of customizable modules. However, integration to existing internal systems can be more difficult and costly than MS Dynamics.

Salesforce Enterprise CRM

Salesforce is a leading CRM provider, which is not only a great sign; it also means that most CRM integration companies can work with it. Benefits include its impressive mobile capabilities. Negatives include an unnecessary amount of user time devoted to performing common functions.

Sugar Enterprise CRM

Sugar’s Enterprise CRM suite has a full range of features, including social CRM, for a relatively cheap price. However, its reporting tools are sometimes lacking.

Still confused? Contact us to learn more about enterprise CRM solutions.

 


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