Use Proven Call-to-Action Phrases Some of the words and phrases drive more clicks and generate a buzz among customers. Your best phrase or words is unique to your brand identity and business. Some of the proven phrase to hone in more customers to set are Learn More -This could be for discount offers, sales, etc. Buy Now- This is direct and to the point, encouraging to buy Join Free- This word is a sure bet to persuade visitors to the loyalty program Add to Cart- This word is easy to recognize and a compelling feature to leverage sales
Make Mobile CTAs Fill the Width of the Screen It is sometimes annoying to purchase on the mobile when it is difficult to tap the main CTA. Mobile-friendly CTA is the most neglected feature on most of the sites. And the number of mobile customers is growing day by day and users with advanced handsets. So, it is important in providing a responsive and seamless mobile-friendly experience. This means CTA should go past the 'Thumb test' and ensure the user can click the CTA with ease.
Test Different CTA Colors, Shapes, and Sizes There is a no thumb rule to decide on which color works best for Call to Action. But a persuasive color change drives customers to decide and purchase products. The chosen color for CTA should complement visual elements and varies with industry. To make an impactful CTA size, color, and shape are essential. Use multiple testing processes to consider which color combination, size, shapes fits. This procedure changes from products, industry, and site to site.
Use an Imperative Phrase in Call-to-Action Phrases like 'Orders', 'Don't Miss Out', 'Buy Now', 'Click here' are all imperative Call to Action. Imperative phrases are those words that suggest someone do something. A CTA would not be as performant if not used in the right manner and tone.
Don’t Make Visitors Scroll below the Fold to See the CTA The placement of CTA is essential and is positioned above the fold than below. 20% of the customers are willing to scroll down the fold to view the CTA, especially on mobile devices. Customers are commonly persuaded for a swift buying decision when CTA is above the fold. Most of the large eCommerce sites follow this principle while deciding on the layout.
Place Important Information Next to the Main CTA on Product Pages Customers would like to spend a minimum of time scrolling pages before deciding on products. Optimized product pages keep the purchase process easy and simple. Avoid page clutter with irrelevant information and focus on to provide legibility. This is one of the effective methods to provide a frictionless customer journey.
Limit Clutter (Especially on Mobile) Limit unnecessary clutter and distractions for pages when a single desired action is required. When you wish the customer to use 'Add to Cart' the intention should not be to navigate to social media sites. This is a must focus option when it comes to mobile devices where space constraint exists. So, it is better to reduce the usage of too many navigation bars.
Display Security Seals Next to CTAs Payment processors and logo on the product and checkout pages to add credentials. Buyers hesitate if they don't trust the website and an easy way to overcome is to add seals. Seals reassure customers to use their payment credentials to purchase products. E.g. Visa, MasterCard, PayPal.
Include Urgency Building Elements Next to CTAs Motivating customers and creating urgency to buy products is an interesting method. Urgency building elements like: Low stock indicators End of sale Countdown sale Recent purchases